Q: What are the system requirements?

A: The application is available with native apps for all mobile devices and TVs as well as on a web browser.

Q: What happens if I forget my password?

A: Use the password reset option on the login page to reset your password. You will need access to the e-mail address you use to log in.

Q: Why does video playback stall or not play smoothly?

A: We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is poor or inconsistent you may experience problems during playback. If you're on wifi, try moving closer to your router.