Q: If I stop watching a show on one of my devices, can I pick up where I left off on another device?
A: This feature is available for registered users. You can register free of charge from the main menu or the icon next to "search". The "Recent" shelf will display what you've most recently been watching.
Q: What is the heart shaped "favorite" button?
A: This feature allows you to create a list of selected shows. These shows will show up in a new shelf on the main page called "favorites". This feature is only available to registered users. You can register free of charge from the main menu.
Q: What is the "Catch Up" option on the menu during full screen playback of the Live Channel.
A: You have the ability to pause the live feed for a short period of time. You can use the "catch up" option to fast forward back to real time.
Q: How can I make the Live Channel play full screen?
A: On Roku hit the play/pause button. On AppleTV hit the play button when on the home page. On your phone, change the screen's orientation. On iPad tap the screen and tap the square icon in the lower left part of the frame.
Q: What is Electric Surge?
A: This is the podcast network of programs. For fans, by fans. Video versions of all the podcasts are available for free in the app.
Q: Why can't I purchase videos in the Purchase Television/Movies sections of the app?
A: Purchase capabilities will be activating in the coming months. Please install all updates as they are made available.
Q: Can purchased files be downloaded onto my device.
A: Files cannot be downloaded, but will be always available to you in the app for as long as the app is operable.
Q: Why are some shows not available in the free section?
A: Not all films or television shows are contractually available for the free video on demand section. Even some shows that play for free on the live channel. However all films and television shows will be made available for purchase.