Privacy Policy

Updated March 30, 2021

1. Introduction

JungoTV, LLC (“Jungo+,” “we” or “us”) respects your privacy. This Privacy Policy explains the collection, use, and sharing of information from or about you, including personal information, in connection with your use of the Jungo+ Services. The term “Jungo+ Services” refers to our video service, including the selection of television shows, clips, movies, and other content we offer (collectively, the “Content”) and our player for viewing the Content (the “Video Player”), as well as any other products, features, tools, materials, or other services offered from time to time by Jungo+ through a variety of Access Points. The term “Access Points” refers to, collectively, the Jungoplus.com website (the “Jungo+ Site”), applications, and other places through which the Jungo+ Services may be accessed, including websites and applications of Jungo+’s third-party distribution partners and other websites where users or website operators are permitted to embed or have otherwise licensed the Video Player. The information practices of third-party Access Points are governed by their own privacy policies and are not governed by this Privacy Policy; accordingly, we recommend you review the privacy policies of these third parties. Please also note that the Jungo+ Services may contain links to other sites owned or operated by other companies, including our advertisers, and Jungo+ does not notify you when you have chosen to click through to another website or property when using the Jungo+ Services. We recommend that you review the privacy policies of such other websites or properties.

By viewing any Content or otherwise using the Jungo+ Services, whether you are a registered user, or a visitor who has not registered for the Jungo+ Services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use the Jungo+ Services.

We may change this policy from time to time by updating this page.

2. Information We Collect

Jungo+ may collect the following information from or about you, including personal information, from the following sources:

Information You Provide to Us. We collect information you provide to us. For instance, when you register to use the Jungo+ Services, we may collect identifiers and personal information including your name, email address, credit card or other payment method information, address, ZIP code, characteristics such as your age (birth date) and gender, and other information. In addition, Jungo+ may collect similar information you provide to us when you respond to surveys or interactive ad units, contact Jungo+ through customer service or communicate with us by other means, or participate in promotions or events. We may also collect information you provide as part of selecting your preferences, including within your account settings, and commercial information.

Usage, Technical and Log Data. We collect information when you use the Jungo+ Services or interact with Jungo+, including when you view Jungo+ advertising outside of the Jungo+ Services. We may collect information from and about the browser or device you’re using and information about your internet or other electronic network activity, including through analytics tools and the technologies described below (“Data Collected Through Cookies and Similar Technologies”). This information may include your IP address, device type, browser and software characteristics (such as type and operating system), geolocation data (which may include precise location data), referral URLs, network state, device identifiers or other unique identifiers such as advertising identifiers (e.g., “ad-ID” or “IDFA”) and identifiers associated with browser cookies (see our description of “Cookies and Local Storage” below), and carrier information. We also collect information about your activity on the Jungo+ Services including information about the content you view on Jungo+ such as series titles and episode names (“Viewing Information”), page views, and ads you have viewed on Jungo+.

Data Collected Through Cookies and Similar Technologies. Like many online services, we use various technologies to collect usage data and store preferences. These technologies are discussed below.

We may collect information through other kinds of local storage (also referred to as “Flash cookies”) and HTML5 local storage, including in connection with features such as volume/mute settings for the Video Player. Because these technologies are similar to browser cookies, they are sometimes called “browser cookies,” even though they may be stored in different parts of your computer.

You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that disabling cookies or deleting information contained in cookies or Flash cookies may interfere with the performance and features of the Jungo+ Services, including not being able to store your preferences or login information.

Account and Profile Data from Third-Party Services. If you choose to log-in, access or otherwise connect to the Jungo+ Services, or contact Jungo+ through a third-party service, we may, for example, collect identifiers including your user ID and user name associated with that service, as well as any information you make public using that service. We may also collect information you have authorized the service to share with us (such as your user ID, billing information, public profile information, email address, birthday, pages you have “liked” and other account and profile data).

Information from Partners and Other Sources. We collect information from companies through which you may access or interact with the Jungo+ Services (e.g., distribution partners, including device partners and voice assistant platforms) or through which you pay for the Jungo+ Services or otherwise receive access to the Jungo+ Services as part of your relationship with such company (e.g., mobile phone carriers, smart television providers, or other companies that provide services to you). The information we collect from these partners may include email address and other identifiers that support authentication, activation, and personalization of the Jungo+ Services, as well as payment processing and other billing-related matters. We may also collect information about you from other sources, including service providers (e.g., data licensors, research and analytics companies, and payment processors), public databases, our marketing partners, and advertisers. This may include information (whether identifiable, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed).

We may use the information we collect from or about you to better understand your preferences and behaviors, including to customize Content and advertising for you. We may combine the information we collect from or about you and use it in the manner described in this Privacy Policy or as otherwise permitted by law.

3. Use of Information We Collect

Use in General. We use the information we collect from or about you in order to help deliver a first-class user experience, including for the following purposes:

Use of Precise Location Data. In order to access certain Jungo+ Services from your computer or mobile device, you may be required to share your device’s precise location data (e.g., latitude and longitude) with us. In addition to providing you with certain Jungo+ Services, this also enables us to serve you Content related to your local area such as news and sports, depending on your subscription. This data may also be used to tailor advertising to you based on your location.

Use of Aggregate or De-Identified Information. In addition to the individual data use described in this Privacy Policy, we may aggregate information about you and other individuals together, or otherwise “de-identify” the information about you (which means that the information does not directly or indirectly identify you). We may use information in these forms for any legitimate business purpose, including for research and analysis, administration of the Jungo+ Services, advertising (e.g., improving our targeting efforts), and promotional purposes.

4. Sharing Information with Others

We may share information collected from or about you with others, including business partners, social networking services, service providers, advertisers, and other companies that are not affiliated with Jungo+, for the purposes described below.

Partners. We work with a number of business partners who help us offer the Jungo+ Services, including, for example, our content programmers, distributors and device partners, and corporate owners. We may share information collected from or about you with such business partners, including email address, Viewing Information, information about the ads you view on Jungo+ and account or device information (e.g., age, gender, device type, IP address, ZIP code, advertising identifiers). This information may be shared for different purposes depending on the partner, including for reporting and analytics, activating, administering, and improving and personalizing your experience with Jungo+ or such partner, including by providing you with more tailored content, features, and ads on Jungo+ as well as on other platforms and services. We may also engage with companies from time to time to provide you joint promotional offers and opportunities and may share with these companies data you provide or that is collected in connection with those offers (e.g., name and mailing address to fulfill a giveaway).

Service Providers. We may share information collected from or about you with companies that provide services to us, our business partners, and advertisers, including companies that assist with payment processing, analytics, data processing and management (e.g., to facilitate our targeted advertising and marketing efforts), account management, hosting, customer and technical support, marketing, advertising , measurement, and other services. The categories of information that we share with service providers will vary depending on the types of services they provide. For example, we share payment information with our third-party payment processor to assist us in our billing efforts, email addresses with our marketing service providers to assist with our email campaigns, and IP address, hashed emails, and advertising identifiers with service providers to assist in our advertising and marketing efforts.

Audience Measurement Providers. Our business partners, such as content programmers, as well as our advertisers, seek to measure the performance of their creative material across many platforms, including the Jungo+ Services. Accordingly, Jungo+ may permit the use of third-party measurement software that enables third parties to use information collected from or about you (e.g., Viewing Information, ad exposure data, IP address, advertising identifiers) to include your viewing on the Jungo+ Services in calculating measurement statistics such as TV Ratings.

Advertisers. We display advertisements from other companies on the Jungo+ Services, often enabling users to interact with the advertisements or click through to websites or other properties owned or operated by other companies. These advertisers and their service providers may use cookies and similar technologies to collect information, from or about you through the Jungo+ Services in order to tailor advertisements, measure advertising effectiveness, and enable other enhancements. This information may relate to your use of the Jungo+ Services, websites you visited, advertisements you viewed, and your other activities online. We may also compile and provide reports, including in encrypted, aggregated, or de-identified forms, to advertisers about the effectiveness of their campaigns.

Third Parties When Required By Law or When Necessary to Protect Your or Our Rights. In some instances, we may disclose information from or about you without providing you a choice. For example, we may disclose your information in the following ways: to protect the legal rights of Jungo+ and our affiliates or partners; to protect the safety and security of users of the Jungo+ Services or third parties; to enforce our Terms of Use; to protect against fraud; and to comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required.

Third Parties in Connection with Certain Transactions. If we sell all or part of our business, make a transfer of assets, or otherwise might be involved in a change of control transaction, or in the event of bankruptcy, we may transfer information from or about you to one or more third parties as part of the transaction, including the due diligence process.

Parties with Your Consent or When You Otherwise Choose to Share. We may also share information from or about you with any party when we have your consent or when you otherwise choose to share such information. For example, certain functions within the Jungo+ Services may give you the option to share information about your activities on the Jungo+ Services, for example, by email, text message, social networking services, or other sharing function. In addition, you may have the option to choose to share information with our advertisers or other partners through an interactive ad unit. Information you share through third party platforms and with social networks, advertisers, and other third parties is subject to their terms of use and privacy policies which we recommend you review.

5. Your Controls and Choices, Including Opt-Out Options

You have the following controls and choices regarding how we and third parties use certain information collected from or about you.

Opt-Out from Promotional Communications. You may opt out of receiving promotional communications from Jungo+ by clicking the “unsubscribe” link in a particular promotional communication. Please note that you cannot opt out from receiving all communications from Jungo+, including administrative messages, service announcements, and messages regarding the terms and conditions of your account because those may contain important information. You can choose to receive push notifications from Jungo+ on your device and can use your device’s settings to turn them off.

Opt-Out from Collection of Precise Location Data from Your Mobile Device. You can opt out of our collection of precise location data from your mobile device in your device settings, for example, by disabling “Location Services” for the Jungo+ application in your iOS device’s settings. Please note that by opting out of our collection of precise location data, your access to the Jungo+ Services on your mobile device may be limited depending on your subscription.

6. Your California Privacy Rights

If you are a California resident, the following additional rights may be available to you.

7. Security and Account Access

The security of your information is important to us. We use a variety of physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. For example, we take steps to limit access to sensitive information from or about you to those Jungo+ employees, agents, and contractors who have a legitimate business reason to access such information. We also use measures like encryption and hashing to help protect sensitive information when in transmission.

Despite these efforts, please note that there is always a possibility that a breach in data transmission or storage may occur and we cannot guarantee the security of any information from or about you 100% of the time.

Please note that if you allow others to use your account (including others you permit to set up profiles under your account), they may be able to view information about your account or any of the profiles under your account, including information about the videos you view and your email address.

8. Children

Children under 13 years of age are not permitted to register with Jungo+. The Jungo+ Services are not intended to be used by children without involvement and approval of a parent or guardian.

9. Deleting Your Jungo+ Account

You may delete your Jungo+ account, in accordance with our Terms of Use, or via the link accessible on the Account page. Please note that, after you delete your account, we may retain some information from or about you in accordance with applicable law, including for various legal, operational, accounting, and auditing purposes.

10. Applicable Law

Jungo+ is headquartered in the U.S. By viewing any Content or otherwise using the Jungo+ Services, you consent to the transfer of information to the U.S. to the extent applicable, and the collection, storage, and processing of information under U.S. laws.

11. Changes to this Privacy Policy

From time to time, we may revise this Privacy Policy to reflect changes in the law or the Jungo+ Services or for other reasons. Therefore, it is important to check the date posted at the top of the Privacy Policy each time you visit the Jungo+ Site or use any of the Jungo+ Services to ensure you are familiar with our most updated policies and practices. If we make any material change to this Privacy Policy, we will provide notice to you in accordance with applicable law. Notice may be by posting a notice on the Jungo+ Site, by email to you at the email address that you most recently provided to us, or by other means, consistent with applicable law. Accordingly, please keep your account information, including email address, updated.

12. Questions/Contacting Us

You may choose to restrict the collection or use of your personal information in the following ways:

If you have any questions regarding this Privacy Policy, you may email us at privacy@jungotv.com or contact us by mail addressed to:

Attention: Legal Department
JungoTV, LLC
4605 Lankershim Blvd. Suite #720
North Hollywood, CA 91602