FREETV | Frequently Asked Questions
1. What is FreeTV?
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Welcome to FreeTV (the “App”) provided by Olympusat, LLC. (“Olympusat”). FREETV and/or its affiliates provide the App’s features subject to the following conditions. By visiting or using this App, you expressly accept these conditions. Please read them carefully. Additionally, when using any current or future service or business via a link in the App, you will also be subject to the terms, guidelines, and agreements (“Third-Party Terms”) for that service or business. If these terms conflict with any Third-Party Terms, the latter shall prevail. By using this App and any affiliated websites or subdomains, you agree to our Privacy Policy.
2. What can I watch on FreeTV?
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With FreeTV, you can enjoy free and unlimited access to Hollywood blockbusters, independent films, globally recognized series, critically acclaimed telenovelas, impactful original productions, and a wide range of live channels for every taste. Content availability may vary by region.
3. How does the FreeTV subscription and 7-day free trial work?
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The FreeTV subscription gives you access to exclusive, ad-free content for USD 2.99 per month. It is an auto-renewing monthly subscription, which means you will be charged automatically each month through the store where you activated your subscription, until you cancel it. If you take advantage of the 7-day free trial, you can enjoy all included content at no charge during that period. At the end of the 7 days, your subscription will automatically switch to the paid monthly plan of USD 2.99, unless you cancel before the trial ends.
4. How do I cancel my subscription and what happens to charges and my access?
- You can cancel your FreeTV subscription at any time from the subscriptions section of the store where you purchased it. When you cancel, you will keep access to the exclusive, ad-free content until the end of the current billing period you’ve already paid for (or until the end of the trial, if you cancel during the 7-day free trial).
5. Which devices can I use to watch FreeTV?
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FreeTV is available on a wide range of mobile devices and smart TVs. Supported platforms include:
- Mobile devices and tablets: iOS (iPhone and iPad), Android, Huawei (only in Latin America)
- Streaming devices and operating systems: Roku, Amazon Fire TV, Apple TV, Android TV, Chromecast, Xfinity, Xumo, Verizon Streaming Boxes
- Smart TVs: SAMSUNG, LG, VIZIO, HISENSE
6. Does FreeTV have ads?
- Yes, FreeTV includes ads so you can enjoy the content without paying.
7. Why should I register with my email?
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Registering enhances your experience by allowing you to save favorite titles, resume where you left off, and sync your account across all your devices. Make sure to use the correct registered username, as it may differ from your email address.
8. What if I forgot my password?
9. Where is FreeTV available?
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FreeTV is available in Canada, the United States, Puerto Rico, and in Latin American countries such as Argentina, Bolivia, Chile, Colombia, Mexico, Peru, and many more. Content availability may vary by location.
10. How can I contact you if I need technical support?
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Close and reopen the app. Make sure you have the latest version installed. If the issue persists, contact us at soporte@freetv.com. We’ll be happy to assist you.