We only collect information from you while using the app. We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your device used to access our service (such as and to the extent available, gaming systems, smart TVs, mobile devices, and set top boxes). This information includes:
a. Your activity on the FreeTV service, such as title selections, watch history and search queries; device IDs or other unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, IP address (which may tell us your general location), browser and standard web server log information;
b. Details of your interactions with Customer Service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings of using Tier 2 customer support;
We store your information in an encrypted data base on our servers. It is retained for the purpose of providing you a more valuable experience while using the app and our website for so long as you continue to use the App or our website.
What are cookies?
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization.
Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies. See below for more information and examples.
We and Our Service Providers May Use the Following Types of Cookies:
Performance and functionality cookies: These cookies are not essential, but help us to personalize and enhance your online experience with FreeTV. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of the FreeTV service so that we can enhance and personalize our website and service and conduct market research. Deletion of these types of cookies will result in limited functionality of our service.
Third Party Ad Servers/Advertising Cookies:
These cookies use information about your visit to this and other websites, such as the pages you visit, your use of our service or your response to ads and emails, to deliver ads that are more relevant to you. These types of ads are called "Interest-Based Advertising." Many of the advertising cookies associated with our service belong to our Service Providers who are third party ad serving companies.
Third parties to Present Advertisements to You. We also use third party providers for data collection, reporting, ad delivery and response measurement and App analytics on our Services and on third party webApps across the Internet and applications over time.
How can I exercise choice regarding cookies and other types of online tracking?
For more information about cookies set through our website, as well as other types of online tracking (including the collection of information by third parties about your online activities over time and across third-party Web sites or online services for online interest based advertising), and to exercise choices regarding them, select your privacy settings in your web browser account preferences.
You can set your browser not to accept cookies, however, some of our website features may not function as a result.
How Does FreeTV use Web Beacons and other Technologies?
Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. We and our Service Providers may use them for similar purposes as cookies, such as to understand and enhance the use of our service, improve site performance, monitor visitor traffic and actions on our site, and understand interactions with our marketing (including email and online ads on third party sites). Because web beacons often work in conjunction with cookies, in many cases, declining cookies will impair the effectiveness of web beacons.
We use other technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, some of these technologies may store small amounts of data on your device. We may use these and various other technologies for similar purposes as cookies, such as to enforce our terms, prevent fraud, and analyze the use of our service. There are a number of ways to exercise choice regarding these technologies. For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser's help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.
a. App statistics, including, but not limited to, the capture of IP addresses, browser type, operating system used, and Internet cookies, that provide both aggregated non-personally identifiable information, as well as information that may allow us to identify you personally.
b. Contest Registration forms to the extent applicable.
c. Newsletters and mailing lists.
We capture your IP address when you use the App to assist with the diagnosis of problems with our server and for purposes of targeted advertising.
Contest Registration forms on our App require users to give us contact information including addresses and email addresses. Customer contact information from the registration forms may be used to send information about our company and its products. This information is also used to contact you if necessary.
Children: FREETV does not knowingly collect personal information, including contact information, from children under the age of 16. When registering or subscribing to the App, newsletters and entering contests, individuals are made aware of the age requirement. By submitting the subscription or entry form, they are attesting they meet the age requirement. If you feel a minor has inappropriately submitted information, or subscribed to any of our e-mail mailing lists, services or publications, you can write to legal@FreeTV and we will remove any unauthorized information provided by your child. The App does not sell products directly to children, however, there may be advertising featured on the App that does offer products for sale.
The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification: You have the right to request we correct any information you believe is inaccurate. You may also request we complete any information you believe is incomplete.
The right to erasure: You have the right to request that we erase personal data, under certain conditions.
The right to restrict processing: You have the right to request we restrict the processing of your personal data, under certain circumstances.
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by FreeTV pursuant to Section 1798.83 of the California Civil Code, please contact us at email@example.com . Please allow 30 days for a response.
The last update to these policies was: January 20, 2020.
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