Q: How does Tarfeeh TV ensure that all content is safe and appropriate for children?
A: We apply a very rigorous review process for all content available on the platform in children's channels. This process includes our team of multiple viewers watching the cartoon (or clip or trailer) in its entirety before its final approval on the platform. Things we take into consideration: general messages, specific dialogues, and implied topics.
Q: How can I remove my child's access to the site?
A: Just send us an email, and we can deactivate the access if desired. We are pleased to note, however, that we now offer parental controls in our iOS and Android apps that allow limiting your child's access to only educational and preschool programs. We are also working on a time management feature that will allow limiting your child's viewing to a specific period, such as 15 or 30 minutes per day.
Q: Will children always be able to watch content for free?
A: YES! A limited amount of content will always be free.
Q: How do I watch videos?
A: You can watch videos by accessing a video and clicking the play button in the center of the video preview image.
Q: What is the purpose of the heart button (for mobile devices only)?
A: After creating an account, click on this button to add any video to your favorites list. Your favorites can be found under "My Tarfeeh TV". The Favorites section allows you to quickly revisit videos you would like to watch again.
Q: What is the purpose of the arrow button (for mobile devices only)?
A: After creating an account, click on this arrow to start saving any video to your Tarfeeh TV Box. You can save up to 10 videos here, which can be watched without an internet connection and will remain available for a period of 7 days.
Q: What does the Jump! button do?
A: Jump! plays a recommended video based on the video you are currently watching. This is a great tool for exploring new shows!
Q: What are the buttons at the top of the program pages for?
A: The three buttons at the top of the program pages are used to change how programs are organized. The "Trophy" button organizes shows by popularity. The "Rising Sun" button organizes shows when they were added to Tarfeeh TV or updated with new episodes. The "Down Arrow" button organizes the apps in alphabetical order so you can quickly find a program by its title.