Privacy Statement

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the Vida service.

Where you access the Vida service via a third party, including a Partner as defined below, with whom you have a subscription or contract, that third party’s Privacy statement applies and this does not to the extent they are inconsistent. That third party will be the data controller and data processor for the purposes of applicable law. This Privacy Statement applies to Direct Customers and only to the extent (apart from data handling and retention options and complaints, customer service complaints, contact options and usage and change options) the third party’s Privacy Statement does not contain an equivalent provision.

Where such a third party passes on any data about you to us, this Privacy Statement will apply to the extent not inconsistent with that third party’s privacy notice or statement.

A Direct Customer means a person who has a direct membership or subscription contract with us for the Vida service.

Contacting Us

For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact us by email at

The data controller of your personal information is Vida on Demand LLC whose registered office is at 251 Little Falls Drive, Wilmington, Delaware, 19808 USA.

Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

Collection of Information

We receive and store information about you such as: